We know discretion matters as much in delivery as it does in packaging. Here’s how it works.
Delivery
- Orders are typically dispatched within 24–48 hours of confirmation.
- Delivery timelines: 2–5 business days depending on your location [update with your actual courier partner’s timelines].
- All packages are shipped in plain, unbranded packaging with no indication of contents.
Returns & Exchanges
For hygiene and safety reasons, opened or used products cannot be returned. If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund.
Refunds
Approved refunds are processed back to your original payment method within 5–7 business days.
[This is placeholder content — update timelines, courier partner names, and refund process to match your actual operations.]